Terms of Service

⏱️ Warranty & Duration

• ✅ The warranty applies for the intended duration of the product (e.g., for YouTube Premium for 1 year, a 1-year warranty applies)
• ♾️ Lifetime: This term means that the service is offered for as long as possible - you can expect approximately +3 years of service

🔒 Account Details & Privacy

• ⚡ We mainly sell upgrades for your account (your account details are required). Exceptions will be explicitly mentioned
• 🛡️ Your account details are neither stored nor shared with third parties

💳 Payment Terms

• 💰 For PayPal payments, please choose the "Friends and Family" option and don't leave any notes
• ❌ Refunds are not possible after payment receipt during the process
• 💳 Vouchers are only valid for products that are sold directly by Energy Shop

📝 Warranty

• 🎁 In case of problems during the warranty period, you will receive a new product or a voucher for the amount paid for the product

💰 Price Guarantee

• 🏷️ If another shop offers a lower price than us, we will adjust our price accordingly.
• • 📝 Proof is required and the price must not have changed in the last 30 days
• 💡 Example: If we charge 13€ for a year of Crunchyroll and you find it elsewhere for 11€ – then you'll get it from us for 10€.
• • This must be exactly the same product
• ⚠️ If the price difference is too large or there are other reasons why we cannot adjust the price, we will inform you.
• This price guarantee applies only to products we sell directly
• 🎫 The price adjustment takes place through the ticket process.

❓ Questions and Answers

• 💳 Which payment methods do we accept?
• • 💸 PayPal (via "Friends and Family")
  • 🪙 Cryptocurrencies
  • ✉️ German Giftcard
• 💰 How does the price guarantee work?
• • 🔍 The product must be exactly identical. Example: A third-party account sale is not equivalent to our account upgrade
• 🛍️ What if a desired product is not listed?
• • 📩 Simply open a support ticket - we'll be happy to check availability for you
• 🏪 Is reselling allowed?
• • ✅ Yes, you may resell our products. For larger quantities, we offer attractive bulk discounts